This Privacy Policy describes how DeRozy (“DeRozy”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”) or otherwise interact with us (collectively, the “Services”). “You” and “your” refer to any visitor, customer, or individual whose information we process in connection with the Services.
Please read this Privacy Policy carefully. By using the Services, you agree to the practices described here.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we do, we will update the “Last updated” date at the top of this page and, where required by law, notify you of any material changes. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.
Personal Information We Collect
The type of personal information we collect depends on how you interact with us and use the Services. “Personal information” is information that identifies, relates to, describes, or can reasonably be linked to you.
Information You Provide to Us Directly
You may provide personal information to us when you place an order, create an account, contact us, or otherwise use the Services. This can include:
- Contact details such as your name, billing and shipping address, phone number, and email address.
- Order information such as products purchased, payment method (processed by our payment provider), billing and shipping details, and order history.
- Account information such as username, password, and any security details you choose to use.
- Customer support information such as messages, inquiries, and any attachments or details you choose to share when you contact us (for example via email at DeRozyBed@gmail.com).
You may choose not to provide certain information, but doing so may limit your ability to use specific features (for example, placing an order or creating an account).
Information Collected Automatically
When you visit the Site, we may automatically collect certain information about your device and how you interact with the Services (“Usage Data”). This may include:
- Device and browser type
- IP address and approximate location
- Dates and times of access
- Pages viewed, links clicked, and other actions taken on the Site
We may use cookies and similar technologies to collect this information and to enhance your experience, remember your preferences, and understand how our Site is used.
Information from Third Parties
We may receive information about you from third parties who help us operate the Services, such as:
- E‑commerce and hosting platforms that support our online store.
- Payment processors that process your payments securely on our behalf.
- Analytics, marketing, and logistics partners that help us understand performance, deliver orders, and improve our communications.
Any information we receive from third parties is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for purposes including:
- Providing products and services
- Processing and fulfilling your orders
- Arranging shipping and handling returns or exchanges where applicable
- Creating and managing your account
- Sending you information related to your orders, such as order confirmations or important updates
- Customer support and communication
- Responding to your questions, requests, and feedback
- Providing assistance and resolving issues with your orders or use of the Site
- Improvement and personalization
- Analyzing how the Services are used to improve performance, design, and functionality
- Customizing certain content, offers, and experiences based on your interactions
- Marketing (where permitted)
- Sending you news, offers, or updates about DeRozy that may be of interest, subject to your communication preferences and applicable law
- You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
- Security and fraud prevention
- Protecting the Services, our business, and our customers from fraudulent or malicious activity
- Detecting and investigating potential misuse or violations of our terms
- Legal and compliance
- Complying with applicable laws, regulations, and legal processes
- Enforcing our terms and protecting our rights and those of our users and partners
Cookies and Similar Technologies
We use cookies and similar technologies to:
- Keep the Site functioning properly
- Remember your preferences (such as language or region)
- Analyze traffic and usage patterns
- Support certain marketing and performance tools
You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality and performance of the Site.
How We Share Personal Information
We do not sell your personal information. We may share your personal information in limited circumstances, including:
- Service providers and partners
With trusted third parties who perform services for us, such as payment processing, website hosting, analytics, email delivery, customer support, fulfillment, and shipping. These partners are only allowed to use your information as necessary to perform services on our behalf. - Business operations
With our affiliated entities where necessary for internal administration, operations, or to support the Services. - Legal and safety reasons
When required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, safety, our customers, or others (for example, preventing fraud or investigating security incidents). - Business transfers
In connection with a merger, acquisition, reorganization, or sale of all or a portion of our business or assets, your information may be transferred as part of that transaction, subject to appropriate safeguards.
We do not use sensitive personal information for purposes unrelated to providing the Services or as otherwise permitted by applicable law.
Third‑Party Sites and Links
The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy practices, security, or content of these third‑party sites. If you visit a third‑party site, we recommend reviewing its privacy policy and terms. Your interactions with those sites are subject to their own policies, not ours.
Children’s Privacy
Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so we can delete it.
Security and Retention
We use reasonable technical and organizational measures to help protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system or transmission method is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as necessary to:
- Provide the Services and fulfill your orders
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Support legitimate business needs
When information is no longer needed, we will delete or anonymize it where feasible.
Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:
- Accessing the personal information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion of your personal information, subject to legal and operational limitations
- Objecting to or restricting certain processing activities
- Withdrawing consent where we rely on your consent (for example, for marketing emails)
You can exercise these rights, or ask questions about them, by contacting us using the details below. We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising your rights.
You can also manage your communication preferences at any time by using the unsubscribe link in our emails or by emailing us directly.
International Users
If you access the Site from outside the country where our servers are located or where we operate, please be aware that your information may be transferred to and processed in other countries. We take appropriate steps to ensure that such transfers comply with applicable data protection laws and that your information remains protected.
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If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights regarding your personal information, you can contact us at:
Email: DeRozyBed@gmail.com
We will do our best to respond to your inquiry in a timely and transparent manner.